PRIVACY POLICY

(pursuant to Article 13 of EU Regulation 2016/679 – “GDPR”)

  1. Data Controller

The Data Controller is NATUR & LIFESTYLE HOTEL S.R.L., owner of Hotel Stella Alpina, with registered office at Via Prai de Mont n.9 – 38037 Bellamonte (Predazzo – TN, Italy), VAT No. 02567230228.
Phone: (+39) 0462 576114 – Email: info@hotelstellaalpinabellamonte.it
Website: https://www.hotelstellaalpinabellamonte.it/

The internal Privacy Manager is Ms. Rita Dallabona.
Any request or inquiry regarding the processing of personal data may be sent to the above email address.

  1. Purposes and legal basis of processing

Personal data collected through this website are processed for the following purposes:

Purpose Data processed Legal basis
a) To respond to information requests submitted via the “Contact” form Name, email, phone number, optional message Processing necessary to take pre-contractual steps requested by the data subject (Art. 6(1)(b) GDPR)
b) To send commercial communications, promotional offers, newsletters, greetings or special offers from the hotel Name, email, phone number Data subject’s explicit consent (Art. 6(1)(a) GDPR)
c) Technical and functional management of the website (anonymous statistics, maintenance, security) Browsing data (IP address, logs, technical cookies) Legitimate interest of the controller (Art. 6(1)(f) GDPR)
d) Online booking and payment, via link to the external booking engine “simplebooking.it” (by QNT S.r.l.) Identification and payment data provided directly on SimpleBooking’s website Contract performance or pre-contractual measures (Art. 6(1)(b) GDPR). Processing takes place on an external platform not directly controlled by the hotel
  1. Methods and data retention

Data are processed mainly by electronic means, in compliance with the principles of lawfulness, fairness, transparency, and data minimization.

  • Data sent via the “Contact” form are not stored in the website’s database, but are sent directly by email to the hotel’s official address.
  • Data may be temporarily accessed by the web agency providing technical maintenance or newsletter services, acting as an external data processor.
  • Data are kept only for the time needed to fulfill the user’s request or, for marketing purposes, until consent is withdrawn.
  1. Data disclosure and recipients

Personal data are not sold or distributed to third parties.
However, they may be disclosed to entities whose involvement is necessary for the proper management of the website and related services, including:

  • accounting office and/or tax consultants;
  • web agency managing the website and any newsletter service;
  • IT or hosting service providers;
  • banking institutions and payment service providers (in case of online bookings through external platforms);
  • public authorities or regulatory bodies that may legitimately request them.

All such entities act as data processors or authorized persons, duly appointed under Article 28 of the GDPR.

  1. Data transfers outside the EU

The website uses third-party services (such as Google Maps and Facebook) which may involve the transfer of data to countries outside the EU (e.g. the United States).
In such cases, transfers will occur in accordance with Chapter V of the GDPR, under adequate safeguards such as Standard Contractual Clauses or other mechanisms recognized by the European Commission.

  1. Cookies and third-party tools

This website uses technical cookies necessary for its proper operation and, upon user consent, analytical or profiling cookies from third parties (e.g. Google, Facebook).
Full details are available in the Cookie Policy, accessible via the dedicated link in the website footer.

  1. External links and third-party websites

This website may contain links to external websites or resources (e.g. Wikipedia, local area websites, social media platforms).
Hotel Stella Alpina is not responsible for how such third parties process personal data.
Users are encouraged to review the respective privacy policies of those websites.

  1. Data subject rights

At any time, the data subject may exercise the rights provided by Articles 15–22 of the GDPR, including:

  • access to personal data and confirmation of their existence;
  • rectification or erasure (“right to be forgotten”);
  • restriction or objection to processing;
  • withdrawal of consent (without affecting the lawfulness of processing before withdrawal);
  • data portability;
  • lodging a complaint with the Italian Data Protection Authority (www.garanteprivacy.it).

Requests must be sent to info@hotelstellaalpinabellamonte.it.

  1. Nature of data provision
  • Providing data through the “Contact” form is optional, but necessary to receive a reply.
  • Providing consent for marketing or promotional purposes is optional and may be withdrawn at any time.
  1. Updates to this policy

This Privacy Policy may be updated at any time, for example following regulatory or technical changes to the website.
Any updates will be published on this page, with the revision date indicated below.

Last updated: November 2025